Southampton City Council

Southampton City Council’s 14 Children’s Centres help ensure children get the best start in life. Since 2007, CACI’s Children’s Centre Manager (CCM) has been used across all centres to record family registration details and the services they use.

The challenge

Southampton City Council Children’s Centres data team benefit from having access to data from other agencies. Being able to integrate this data was critical but the amount of work involved in managing this process, on ever tighter budgets, was proving difficult for the council.

The solution

Southampton City Council Children’s Centres data team benefit from having access to data from other agencies. Being able to integrate this data was critical but the amount of work involved in managing this process, on ever tighter budgets, was proving difficult for the council. CACI introduced the Hub – a sophisticated data quality and data matching application – which integrates and automatically updates data records between the council and other agencies. After the automated process is complete the user receives a report outlining import results.

The results

Southampton City Council are now able to complete their data integration process within a significantly reduced time period, and have also seen an increase in their data quality.

“Over the course of a year it used to take us in the region of 60 days of effort -this can now be completed in closer to 10 days. This saves us 10 weeks a year!
On top of that we have seen an improvement in data quality. The Hub revealed to us existing quality and duplicate issues that we were unaware of, and we can easily spot any occasional duplicates that may be entered into the CCM database.”
Andy Hart, Management Information Officer, Southampton City Council