Software
Cygnum
Your resource scheduling, casework and financial management solution
You need to plan your resources as efficiently as possible, update staff in real-time, ensure your work is delivered to the highest quality and remain compliant with internal processes and external regulations.
An optimised way of working
Cygnum keeps you organised and on track
Work smarter and faster
Cygnum coordinates workforce scheduling, optimising assignments by skills, preferences and location. Make decisions based on data through real-time reporting and analytics.
Deliver exceptional service
With Cygnum, you can transform service delivery quality by ensuring you always have the right people, in the right place, at the right time, with the right information.
Reduce operational risk
Cygnum ensures skilled personnel are assigned to tasks, standardises processes for best practice and securely manages sensitive information. It records time for financial accuracy and gathers performance feedback.
Intuitive and easy to use
Cygnum gives you market-leading features that make your life simple
Scheduling
Scheduling workforces with complex workloads is at Cygnum’s core, with sophisticated resource-to-demand allocation based on business rules and resource criteria. Automate as much or as little as you want to.
Case management
Ensure your work is captured and stored effectively and that your users have all the information they need to analyse, communicate and move through casework with Cygnum’s forms, contact and workflow functionality.
Financial management
Cygnum’s financial capability allows accurate processing of operational activity, including timesheets and expenses linked to work, cost and charge, pay and billing.
Personalised dashboard
Cygnum offers personalised web dashboards featuring user-definable analytics and reports based on real-time operational data. Drill down from the dashboard to make the necessary changes to your data as you become aware.
Interoperability
Make way for easy integration – Cygnum is highly interoperable with its open API infrastructure enabling easy integration with your other software tools. Office 365, including Outlook, Sharepoint, Teams and Power BI all work in harmony with Cygnum.
Security first
Cygnum is highly secure at all levels. Rest assured your data is safe with user access carefully controlled to only show or process what’s needed. Designed by an ISO27001 and Cyber Essentials+ organisation, all CACI employees are also BPSS cleared.
Get ready for the future
Cygnum is secure, user-friendly software that you can configure to your requirements to deliver transformation and sustain business excellence. Use it to work faster and smarter, deliver exceptional service, reduce operational risk and be ready for the future.
Your organisation needs to be prepared to handle an evolving landscape.
Cygnum models future workforce needs, identifies skill gaps and plans ideal workforce size and structure. Its flexible rules engine adapts to changes, supports resource modelling, gathers feedback for informed decisions and facilitates easy reconfiguration and scaling of workforce or workload.
FAQs
Answers to common questions
about Cygnum
Cygnum is a dynamic digital solution tailored to adapt to your evolving needs, integrating workforce, case and financial management into one cohesive platform. Developed by CACI, a leading UK technology consultancy with extensive public sector expertise, Cygnum boosts efficiency, cuts costs and is trusted by prominent organisations like the Care Quality Commission, Ofsted, Network Rail, Transport for London, the Civil Aviation Authority and the Environment Agency. It empowers organisations to work smarter, enhance services, reduce risks and stay adaptable to changes.
Cygnum streamlines operations by combining workforce, case and financial management into a single platform. It enhances efficiency, reduces costs and supports adaptability to change. Trusted by leading companies, Cygnum empowers organisations to improve services, minimise risk and operate more effectively.